Refund Policy

Refund Eligibility

We strive to provide quality beauty products that meet your expectations. If you are not satisfied with your purchase, you may be eligible for a refund or exchange.

Time Frame

Refund requests must be made within 7 days of receiving the product. Beyond this period, we may not be able to process your request.

Condition of Returned Items

To be eligible for a refund or exchange, the product must be unused, in its original packaging, and in the same condition as when you received it.

Non-Refundable Items

Liquid items will not be eligible for a refund.

Refund Process

To initiate a refund, please contact our customer service team at [info@thenadstore.com] with your order number and details of the issue. We will guide you through the process.

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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